User guides

How to use CrewBook and CrewQCI.

Every page of each app explained step by step, in the order you'll meet it — with a troubleshooting section for the days something doesn't behave. Read online, search for the bit you need, or take the whole guide away as a PDF.

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Two guides, one for each app.

CrewBook user guide

Running the whole firm day to day: the calendar and Day View, crews and WhatsApp briefs, holidays, wages, expenses and mileage, purchase invoices, job costing — and the built-in QCI sales area.

  • Getting set up, inviting your team and access tiers
  • Scheduling: Calendar, Day View, the live job map
  • Workers, holidays, wages, petty cash and mileage
  • Purchase invoices, Costings and the money pages
  • Integrations: WhatsApp, SharePoint, Google Drive backups
  • Troubleshooting and FAQ

CrewQCI user guide

The commercial side from enquiry to cleared payment: leads, quotes and contracts, invoicing with CIS reverse charge, applications for payment, retentions — and credit control that chases the money for you.

  • Getting set up and inviting your team
  • Leads, quotes, contracts and prospecting
  • Invoices, credit notes, proformas and applications
  • Retentions, reports and insights
  • Credit control: chasing, statements and credit limits
  • Troubleshooting and FAQ

Stuck on something the guide doesn't cover?

Email Peter and he'll sort it — and the answer usually ends up in the guide for the next person.

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