The deal, in plain words.

Last updated: 19 September 2026

Who you are dealing with

These apps and services are provided by KAE Limited, a company registered in England and Wales under company number 05612373, trading as EdwardsApps. The same company also trades as Edwards Surfacing.

• Registered office: C/O Dickinsons, Brandon House, First Floor, 90 The Broadway, Chesham, HP5 1EG
• Correspondence address: 1 Millfield, Greenway Business Park, Winslow Road, Great Horwood, Buckinghamshire, MK17 0NP
• Email: peter@edwardsapps.co.uk
• Telephone: 01296 714445
• VAT registration number: GB 874 664 382

In these terms, “we”, “us” and “EdwardsApps” mean KAE Limited. “You” means the person or organisation using the app or service.

Using one of our apps, or accepting a proposal for a custom build, means you agree to these terms.

What we provide

We provide the following, each described on its own page:

• CrewBook — job management for surfacing and groundworks contractors.
• CrewQCI — quotes, contracts and invoicing.
• Studiobooks — back office for app and software studios.
• OurSpace — household organisation.
• Almoner — fundraising and governance for small charities.
• Custom builds — software built to a brief, governed by the written proposal we agree with you. Where that proposal says something different from these terms, the proposal wins.

We provide the apps as a service over the internet. You are not buying a copy of the software, and these terms do not transfer any ownership of it to you.

We improve the apps continuously. Features may be added, changed or withdrawn. We will not make a change that removes something central to what you are paying for without telling you first.

Prices and payment

The current price for each app is shown on that app's page, which states whether the price includes VAT. KAE Limited is registered for VAT and VAT is charged at the applicable UK rate.

Subscriptions. CrewBook, CrewQCI and Almoner are sold as subscriptions billed monthly or annually in advance. A subscription renews automatically at the end of each billing period until it is cancelled. You can cancel at any time, and the subscription then runs to the end of the period you have already paid for. We do not refund part-used periods except where the law requires it or where we have got something wrong.

Free trials. Where a free trial is offered, the length is stated on the app's page. No payment is taken during a trial and no card is required to start one. At the end of a trial the app asks you to subscribe; if you do not, access stops and your data is kept as described below.

One-off purchases. OurSpace is a single payment for lifetime access, not a subscription.

Where you pay matters. If you buy through Apple's App Store or Google Play, your purchase is made through that store under its own terms, and refunds are handled by the store rather than by us. If you pay us directly through Stripe checkout, you are contracting with KAE Limited and we handle refunds.

Price changes. We may change prices. For an existing subscription we will give at least 30 days' notice by email before a change takes effect, and you may cancel before then if you do not want to continue.

Late payment. If a payment fails we will tell you and try again. If a subscription remains unpaid we may suspend access until it is settled.

If you are a consumer

This section applies if you are buying for yourself rather than for a business, charity or other organisation. In practice that means OurSpace. Nothing in these terms affects your statutory rights.

Quality. Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for purpose and as described. If it is not, you are entitled to a repair, a replacement or a refund. We cannot and do not exclude those rights.

Cancellation. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you normally have 14 days from the day after purchase to cancel and receive a refund.

Because OurSpace gives you access immediately, we ask you at checkout to agree to us starting straight away and to acknowledge that you will lose the 14-day cancellation right once access begins. If you would rather keep the cancellation right, do not tick that box — your access will start after the 14 days instead.

If you have not used the app and wish to cancel within the 14 days, email peter@edwardsapps.co.uk and we will refund you in full to the original payment method within 14 days.

If you bought OurSpace on an iPhone or iPad, the purchase was made through Apple's App Store and refunds are requested from Apple at reportaproblem.apple.com. Tell us anyway if something is wrong — we would rather fix it.

Your account and fair use

You are responsible for keeping your sign-in details secure and for what is done under your account. Tell us promptly if you think someone else has access to it.

You agree not to use the apps to break the law, to store or send unlawful material, to attempt to gain access to another customer's data, to probe or disrupt the service, or to resell access without our agreement.

Where an app is sold per company, everyone who works for that company may use it. Accounts are not to be shared between separate businesses.

We may suspend an account that is being used in breach of this section. Where it is reasonable to do so, we will tell you first and give you a chance to put it right.

Your data

The records you put into an app remain yours. We do not sell them, we do not use them to train anything, and we do not share them with anyone else except the service providers needed to run the app or where the law requires it.

How we handle personal information is set out in the privacy notice. Where you enter personal information about other people — your staff, your clients, your beneficiaries — you are the data controller for that information and we handle it as a processor on your instructions.

Getting your data out. While your account is active you can export your records from within the app. If you close your account, email us and we will provide an export.

After you leave. We keep account data for a reasonable period after an account ends in case you return, then delete it. Invoices, agreements and related financial records are kept for at least six years after the end of the tax year they relate to, as UK law requires.

Backups. We take regular backups, but you should keep your own copies of anything you cannot afford to lose.

Availability and support

We aim to keep the apps available at all times, but we do not promise uninterrupted service. Maintenance, third-party outages and faults happen. Where we plan work that will interrupt the service, we will give notice where we reasonably can.

Support is by email to peter@edwardsapps.co.uk during normal working hours. These are small apps run by a small company; you will usually get a person the same day, but we do not offer a contractual response time unless your proposal says otherwise.

Responsibility and liability

Our apps help you run your business. They do not replace your own judgement, your accountant, or your legal and regulatory obligations. Figures the apps produce — costings, CIS deductions, Gift Aid, invoices, reports — are calculated from what you put in, and you remain responsible for checking them before you rely on them.

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded. If you are a consumer, your statutory rights are unaffected by anything in this section.

If you are a business, charity or other organisation: we are not liable for loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or indirect or consequential loss, whether or not we were told such loss was possible. Our total liability to you in any 12-month period is limited to the amount you paid us in that period.

We are not liable for failures caused by events outside our reasonable control, including failures of internet providers, hosting platforms, payment processors or app stores.

Ending the agreement

You can leave at any time. Cancel from within the app or email us. Your access continues to the end of the period you have paid for.

We may end the agreement by giving you 30 days' notice, or immediately if you seriously breach these terms, if your account is used unlawfully, or if a subscription remains unpaid after we have asked you to settle it. If we end it without a breach by you, we will refund the unused part of anything you have paid in advance.

If we ever withdraw an app entirely, we will give at least 90 days' notice, refund the unused part of any advance payment, and make sure you can export your records before it closes.

Changes to these terms

We may update these terms. If a change materially affects you, we will email you at least 30 days before it takes effect, and you may cancel before then if you do not accept it. Minor corrections take effect when published here.

The date at the top of this page shows when it was last changed.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living elsewhere in the UK, you may also bring proceedings in the courts of the part of the UK where you live.